About Our Services

Alunarat (“we”, “our”, or “us”) provides the services described below to you (“Services”), the customer.

• Crafting your dark aesthetics: As dark fashion enthusiasts ourselves, we are dedicated to helping you fully embrace the darkness in your style. Our commitment involves meticulously curating each item in our collection. We conduct regular evaluations of our product samples to guarantee they meet our quality standards. Our goal is to lead you towards an authentic and unapologetic version of your true self.
• Responsible shipping principles: We are aware that despite e-commerce advancements in the digital era, you might still not be fully confident about buying from online. To deal with this, we work hard to be as transparent as possible with our shipping process. This includes providing tracking information for every order, so you always know where your package is and when to expect its arrival. Please see our Shipping Policy to learn more about our shipping process.
• Privacy, safety, and security: It is our duty to protect our customers. We work to prevent any behavior that may hinder other users from using and enjoying our website. See our Privacy Policy to learn how we take active action to protect your privacy.

Use of the Website

• Our website is intended for personal, non-commercial use only. Unauthorized reproduction or distribution of our website for any purpose would be considered an infringement and may be actionable under law.
• To sign up for and to use our Services, you need to be at least 16 years old. We reserve the right to cancel any agreements with a minor who is found to be unaware of their purchasing decisions.
• You are responsible for securing the confidential details of your account, including your password. You should notify us as soon as possible if you notice any unauthorized use of your account or a breach of security.

Intellectual Properties

All copyrights, trademarks, domains, logos, and multimedia elements associated with our Services, whether present or not on this website, belong to us or third-party licensors. You are not allowed to use any of the copyrights, trademarks, domains, logos, and multimedia elements associated with our Services without our written consent.

Limitation of Liability

Alunarat shall not be responsible for any lost profits or any consequential, punitive, indirect, special, or incidental damages that relate to, arise from, or are in any manner connected with us, our Services, our website, and our terms, even if we have been informed of the potential for such damages.

Third Party Links

The hyperlinks on this website might direct you to external sites, and you accept and understand that we are not liable for the accuracy or availability of any Information offered by these linked websites. References to external sites do not imply our endorsement of those sites or any information, products, advertising, or other materials they may offer.

Availability & Termination

We consistently strive to enhance our Services. As part of this process, interruptions may occur, including those due to but not limited to maintenance, repairs, upgrades, or network and equipment failures. Secondly, we reserve the right to modify, suspend, or terminate your access to our Services at any time and for any reason, such as if you breach our terms or pose potential harm, risk, or legal liability to us, our users, or others. Thirdly, we may deactivate or delete your account if it does not become active after registration or if it remains inactive for a prolonged period. Finally, we reserve the right to cancel an order if we consider it unfulfillable on our end, and you will be refunded. See Returns & Refunds for more details about our refund policy.

Future Amendments

We may amend or update these terms at any time. The effective date at the top of this page will be updated accordingly. We recommend that you review these terms regularly to keep yourself updated. Your continued use of our website will confirm your acceptance of any updated terms. If you do not wish to comply with any updated terms, we recommend discontinuing the use of our website.